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Smart Tracker APK

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The description of Smart Tracker

The SmartTracker +plus: a mobile application extension to the current online

helpdesk management system to allow the access anywhere concept with a right-

view either it is on web browser or on mobile application. It allows your support

team to create new request, access them anywhere and resolve & close requests

from any place & anytime. SmartTracker +plus will reduce the responses to request

and make a resolution time of a support engineer dramatically, increasing the

efficiency & effectiveness of help desk management system.

Among the benefits from this mobile application deployment will make:

• Quick and focused results leading to increase in supporters and engineers

productivity.

• The supporters & engineers can work from anywhere as request management goes

mobile.

• The supporters, engineers, managers & higher managements team can view,

update and manage help desk tickets using SmartTracker +plus mobile application at

any time, from anywhere.

Among the features for this mobile application as per below:

• Filter requests based on criteria such as unassigned, pending, open etc.

• View, create, edit, solve and close requests.

• Perform actions (pick up, assign, solve, close, reply) for requests.

• Work logs, notes and resolutions can be added/modified for each request.

With the SmartTracker +plus mobile application, it make online SmartTracker

helpdesk management system more robust, efficient and effective to our clients.

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Smart Tracker APK Version History
Request Smart Tracker UpdateRequest Update
Smart Tracker 1.1.6 for Android 4.0.3+ APK Download

Version: 1.1.6 (7) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2016-08-25

Signature: 96f3c35c18ff5c94333dcc83e0f320f1a3e74625 Smart Tracker 1.1.6(7) apk safe verified

APK File SHA1: 9c7b7a039682253f3c53efda6c3470d960b8eca4

What's new: Add- Pagination for all listFix-hide null value when display ticket

Download APK(18.4 MB)

Smart Tracker 1.1.5 for Android 4.0.3+ APK Download

Version: 1.1.5 (6) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2016-08-18

Signature: 96f3c35c18ff5c94333dcc83e0f320f1a3e74625 Smart Tracker 1.1.5(6) apk safe verified

APK File SHA1: 371aabbfea8c12964dd78c8f5064d9c15d0800c9

What's new: Add- Merge ticket functionFix- Corrective and Preventive action null d More...

Download APK(18.4 MB)

Smart Tracker 1.1.4 for Android 4.0.3+ APK Download

Version: 1.1.4 (5) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2016-08-05

Signature: 96f3c35c18ff5c94333dcc83e0f320f1a3e74625 Smart Tracker 1.1.4(5) apk safe verified

APK File SHA1: 86c11f8e69975e0f04d74f3636a52e22837c1ee7

What's new: Add- Back button for notification - New ticket back button- Complain n More...

Download APK(18.4 MB)

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