*** THIS APP IS ONLY FOR ONEPLUS SERVICE CENTER EMPLOYEES. NOT FOR CUSTOMERS ***
The OnePlus Serv app lets Customer Care executives at OnePlus Authorised Service Centres to quickly raise and track service requests for walking-in customers. The app also empowers Customer Care executives to perform Entry Level Screening (ELS) process and many other tasks they are assigned to do.
Key Features
1. Manage Customer appointments
2. Search for a request using IMEI, customer's phone number or their name.
3. Entry Level Screening (ELS) made simpler by taking photos directly from the phone camera.
4. Many other routine Customer Care activities
Latest Version
2.3.5Uploaded by
Khaing Khant Zaw
Requires Android
Android 7.0+
Category
Free Business AppContent Rating
Everyone
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Flag as inappropriateLast updated on Jan 1, 2024
In this release:
- We have improved the View All Requests section so that our logistics partners can easily find the requests assigned to them
- We’ve enabled OTP login
- Squashed some bugs
- And lastly, we’ve made some under-the-hood enhancements so you can enjoy a faster and smoother app experience