ServiceDesk Plus - IT Helpdesk icon

ServiceDesk Plus - IT Helpdesk APK

364 votes, 3.6/5
  • Author:

    ManageEngine

  • Latest Version:

    3.0.1

  • Publish Date:

    2016-11-16

The description of ServiceDesk Plus - IT Helpdesk

Here's a smart way to have your IT helpdesk application at your fingertips, "literally!"

ServiceDesk Plus, your IT help desk genie, is now accessible on your android mobile devices.

Tackle your tickets while on the go!

● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a bird's eye view of all the details of your ticket in a single pane.

Be available for your end users anytime.

● Allow your end users to quickly log in tickets from the mobile app.
● Have live conversations with end users.
● Respond to end user queries from within the ticket.

Choose what you want to see.

● Create custom views for convenience and save them for later.
● Choose from a list of default views such as all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep track of your response and resolution SLAs with the SLA status flags.

Above all, choose this authentic, Pink verified IT help desk app and have a
world class experience with the best help desk features.

You're only a few quicksteps away from having your help desk mobile app up and
running.

● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and install the ServiceDesk Plus mobile app.
● Log in and play.

It's really that simple!

Oh wait! We're not done yet!

You can even have a demo of the mobile app, before signing up! All you need to do
is simply install the app on your phone and use the following credentials to log in.

Username: demo
Password: demo

Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N

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ServiceDesk Plus - IT Helpdesk APK Version History
Request ServiceDesk Plus - IT Helpdesk UpdateRequest Update
ServiceDesk Plus - IT Helpdesk 3.0.1 for Android 4.0+ APK Download

Version: 3.0.1 (12) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-11-16

Signature: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus - IT Helpdesk 3.0.1(12) apk safe verified

APK File SHA1: d68300f3342a40d29fe70d675e4ccd7eb95e0ea2

What's new: Version 3.0:Bug Fix: SSL errors handled properly.

Download APK(3.2 MB)

ServiceDesk Plus - IT Helpdesk 3.0 for Android 4.0+ APK Download

Version: 3.0 (11) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-10-28

Signature: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus - IT Helpdesk 3.0(11) apk safe verified

APK File SHA1: 8530e0771b9d1f2f241a1b673141550b2a50e698

What's new: Version 3.0:Features:1. Tasks feature supported from build version 920 More...

Download APK(3.2 MB)

ServiceDesk Plus - IT Helpdesk 2.1.1 for Android 4.0+ APK Download

Version: 2.1.1 (10) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-08-26

Signature: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus - IT Helpdesk 2.1.1(10) apk safe verified

APK File SHA1: 1a47b2828060f84abd8e96065ad26f3fdca62e8d

What's new: Version 2.1.1:Bug Fix:1. Fixed the issue on updating subcategory field More...

Download APK(3.1 MB)

ServiceDesk Plus - IT Helpdesk 2.1 for Android 4.0+ APK Download

Version: 2.1 (9) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-04-28

Signature: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus - IT Helpdesk 2.1(9) apk safe verified

APK File SHA1: f974df094973cb5b597b26d6bf7fe67825671809

What's new: Version 2.1:Features:1. View solutions for a request supported from se More...

Download APK(3.1 MB)

ServiceDesk Plus - IT Helpdesk 2.0.2 for Android 4.0+ APK Download

Version: 2.0.2 (8) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-04-12

Signature: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus - IT Helpdesk 2.0.2(8) apk safe verified

APK File SHA1: a99f97dd60a233743d3f6ef37628c57d44e0b1af

What's new: Version 2.0.2:1. Fixed AD login issue in HTTPS mode of server connecti More...

Download APK(2.9 MB)

ServiceDesk Plus - IT Helpdesk 2.0.1 for Android 4.0+ APK Download

Version: 2.0.1 (7) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-03-23

Signature: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus - IT Helpdesk 2.0.1(7) apk safe verified

APK File SHA1: c8f9fba0d4e51801fef3e67a8eb383e452821366

What's new: Version 2.0.1:1. AD login support from build version 9203 & above. More...

Download APK(2.9 MB)

ServiceDesk Plus - IT Helpdesk 2.0 for Android 4.0+ APK Download

Version: 2.0 (6) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-03-12

Signature: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus - IT Helpdesk 2.0(6) apk safe verified

APK File SHA1: 3a8314c249a08bce021e864114f668ad8f2fdd12

What's new: Version 2.0:1. AD login support from build version 9203 & above. 2 More...

Download APK(2.9 MB)

ServiceDesk Plus - IT Helpdesk 1.4 for Android 2.2+ APK Download

Version: 1.4 (5) for Android 2.2+ (Froyo, API 8)

Update on: 2015-08-05

Signature: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus - IT Helpdesk 1.4(5) apk safe verified

APK File SHA1: 2029d631c148afd620f81a5b5def0c441d3164ea

What's new: Version 1.4:* Service request support * I18N support for Chinese langu More...

Download APK(1.7 MB)

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