Since the introduction of Cloud-based, on-demand service management software, the entire organization is connected all-day, every day, and anywhere in the world with the information they need. There are no more disagreements or misunderstandings because all information is always available.
The Office Manager sees the full picture of the entire business including daily work orders, the schedule, customer appointments, and billing.
The Dispatch team sees the planned schedule, its current progress, and swiftly reacts to changes.
The Field Technician sees their scheduled work and all necessary details on their smartphone or tablet such as when, where, the type of work, skills needed, and customer details.
The Sales Person sees complete customer information on their iPad (or other tablet) knowing the customer’s exact requirements even before they attend the sales call.
You get all of this and more with Service Proz. Sign up for a free trial or purchase your Service Proz solution today.