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SEAVP APK

The description of SEAVP

SEAVP utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time.
By using SEAVP, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection.

• Improve First Call Resolution
• Reduce Time to Resolution
• Increase Overall Satisfaction

[Key Features]
1. Real-time Video Streaming
Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2. Screen Capture
Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Easy to Connect
All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.

[Receiving Video Support - Customers]
1. Download, install, and then launch the SEAVP application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.

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SEAVP APK Version History
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SEAVP 2.0.0.8(Build 71) for Android 2.3.4+ APK Download

Version: 2.0.0.8(Build 71) (71) for Android 2.3.4+ (Gingerbread MR1, API 10)

Update on: 2015-11-08

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb SEAVP 2.0.0.8(Build 71)(71) apk safe verified

APK File SHA1: 4255d07bf3e95c86118c08fdd0512506b3bf3b45

Download APK(3.3 MB)

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