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RlangC APK

1 votes, 4.0/5
  • Author:

    idesis GmbH

  • Latest Version:

    1.0.3

  • Publish Date:

    2014-08-12

The description of RlangC

The RlangC app is the fast and easy tool for the experienced Call-Center-Manager. Let it calculate the required number of agents for you by simply entering the desired service level. Or have it calculate the achievable service level for a given number of agents. This app uses the generally recognized Erlang C formula to calculate the service level and the number of required agents.

This app will calculate
• the traffic intensity,
• the agent occupancy,
• the probability of a caller being queued,
• the average waiting time and
• the maximum waiting time

Even without a deeper understanding of the underlying mathematical model and its numerically stable implementation, you will get an app that will present you with the most important information in a matter of seconds - even for larger inputs (up to 40,000 calls per hour and average call duration times of 3,600 seconds).

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RlangC APK Version History
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RlangC 1.0.3 for Android 2.3.4+ APK Download

Version: 1.0.3 (4) for Android 2.3.4+ (Gingerbread MR1, API 10)

Update on: 2016-08-10

Signature: c9b45e0e1fcae38b5618343e9f1b31a51a55c56b RlangC 1.0.3(4) apk safe verified

APK File SHA1: f2f0fc368c329e6ef6a4cd0b5f5ed169766f479f

What's new: Changelog RLangC V1.0.3- Fixed problemsChangelog RLangC V1.0.2- Fixed More...

Download APK(12.8 MB)

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