Line One

Line One is a unified communications inbox designed to bring your business conversations together in one organized place.

Connect supported communication channels and manage conversations without constantly switching between apps. Line One organizes messages into unified contact threads while preserving the channel each message came from, helping ensure that replies are sent through the appropriate channel.

Twilio SMS is available now. Planned integrations include email, Instagram, LinkedIn, additional social messaging services, and calendars.

Features include:

• Send and receive SMS using your own Twilio account

• Organize communications into unified contact threads

• Keep SMS, email, and social messages associated with the same contact

• Reply through the same channel used to contact you

• Search and filter conversations

• Link contact information across multiple channels

• Rename and manage connected accounts

• Pull to refresh for incoming messages

• Manage subscription, advertising, and privacy preferences

• Delete your account and associated Line One data from the app

Your connected-account credentials remain user-specific. Twilio credentials are encrypted and isolated from other users’ accounts.

Free accounts are supported by advertising. Pro provides an ad-free experience and expanded access. Team workspaces are planned to support collaboration with either owner-paid or individually paid subscriptions.

Future features are planned to include:

• Email account integration

• Instagram and LinkedIn messaging

• Additional social and communication channels

• Calendar connections, scheduling, and event management

• AI-assisted communication tools

• Shared Team workspaces and assignments

The availability and capabilities of future integrations may depend on third-party provider support and authorization.

Line One is intended for adults, professionals, and businesses seeking a simpler way to manage conversations across SMS, email, social platforms, calendars, and future communication services.