The widget is made up of two parts:
1) An configuration app in which you enter your username and password for the PFIKS Service Desk and select which ticket view you wish to see.
2) The widget itself. To create a widget, you will need to drag an instance onto your devices home page.
Please add PFIKS Service Desk Widget to your home screen with the outline steps below:
Method 1: Press Home button followed by Menu button. Select Add -> Widgets -> PFIKS Tickets.
Method 2: Press Home button to show the home screen. Tap and hold your finger on any available space, select Widgets -> PFIKS TICKETS.
Steps to add widgets on home screen might be different in devices from various manufacturers with their custom user interfaces.