The original Parts Town app was a helpful tool for tens of thousands of industry professionals who needed access to equipment manuals on the go. Today‘s app is much more feature rich and includes:
Live Text Chat – Chat with One of Our Customer Service Agents: The app includes real-time text-based messaging with one of our skilled customer service representatives. Get the answers you’re looking for now.
PartsMATCH 1.0 - Bringing Image Recognition to the Restaurant Parts World: Through the use of cutting-edge visual search technology, PartsMATCH allows customers to take 3 photos of their part, answer several brief questions, and get back the top visual matches from among hundreds of manufacturers, thousands of models, and tens of thousands of parts.
PartsMATCH Assistant - Fast, Convenient Help from a Parts ID Specialist to Find Your Part: The app allows you to optionally submit photos of your part along with other information such as serial number, voltage, and gas type, and be notified immediately once the specialist has located your part. Choose to receive an email notification or phone call in addition to the automatic push notification sent directly to your phone. Click through the matching part to quickly add it to your cart and checkout within the app.
Voice Search – Use Your Microphone to Search for Parts: In addition to using text-based keyword searching, you can use your microphone with our voice recognition solution to find parts. Just tell us what you are looking for!
Order History and Tracking – Review your order history and check shipping status: Simply log in, go to “Order History” and review details about your current or previous orders.
Download the app today. Check out partstown.com, or call Parts Town at 800-438-8898 for all your genuine OEM restaurant parts needs!