Palm Beach ACO

Critical Messaging for Palm Beach Accountable Care Organization

The Palm Beach Accountable Care Organization application provides enterprise grade priority messaging, to replace and improve paging, and secure texting.

Features:

• Priority Messaging - messages that can be sent with one of multiple priority levels that rise above the noise to get your attention. Priority messages can be initiated and monitored from the dispatch system, 3rd party systems, and directly through the Palm Beach Accountable Care Organization application. Also, with the unique Smart Message™ capability, priority messages can be customized to improve organizational efficiency by matching the needs of your specific workflows.

• Secure Texting - Send and receive secure text messages and attachments in two-way and group conversations.

• Integration with third party systems such as dispatch systems, automated alerts, nurse call and patient transport systems, and EHRs.

• Speed and Reliability with messages being delivered in an average of less than 10 seconds and system uptime of greater than 99.99%

• Security and HIPAA Compliance with user authentication, end-to-end encryption as well as remote wipe and customizable automated message removal from the application.