1.It can gather opinions – Customers can post their response and experience with your product or service to form a rich treasure of information
2.It can gather customer testimonials not only in print but also in video and audio and media so you can use it for media publicity.
3.It can generate data of your customers that you can use for analytics as well promotional activities.While it receives customer feedback, its interactive capability can also generate references from your customers
4.As an interactive application it serves as the face of your company in its own way – little things like greeting your customers
Opinion Desk also helps in report generation!
1. It gives you access to all the data received
2. It is flexible and allows you to incorporate your own questions and categories to suit your specific needs.
3. You can process the data and retrieve statistics and reports.
4. Will give you privilege to add more tablets and update your plans