Newgen mobile claims app helps P&C insurance companies to improve claim experience for their policy holders. The app can be used by the policy holders as well as the by the claim adjuster of the P&C insurance company. Policy holders can use the app to file a claim by capturing damages of the vehicle and other necessary information. Users can also check status of his claim. Once a claim is filed by the users, the same can be assigned to the claim adjuster based on business rules. Claim adjuster can use the app for claim investigation and settlement.
With Newgen mobile claims app policy holders can
Register a new claim
Capture damages and other documents like Driving License, Policy documents etc.
Submit Claims Anytime , Anywhere
Check status of filed claims
With Newgen mobile claims app claim adjusters can
Fetch list of claims submitted by the policy holders
Perform claim inspection
Submit for settlement and payment
Some of the key features of the app
1. High quality document capture
2. Image compression for better network usage
3. GPS capture
4. Business rules and validations
5. Online and offline access
6. Secured data and documents
7. Configurable image capture settings for different document types
ZapIn provides a smart and convenient self service channel for customers to get their claims resolved quickly and efficiently through simplified interactions between various stakeholders and business processes. For insurers this is a win-win situation as they not only enjoy sustainable customer loyalties through enhance end user experience but also create operational efficiencies by cutting down the costs and cycle times.
The solution positively impacts insurers' bottom line and top line growth. Its unique business benefits can be broadly classified into the following:
1.Enhanced Customer Experience
2.Reduced Claims Costs
3.Improved Operational Efficiency
For demonstration and evaluation purposes, Newgen provides this demo app with some test data and workflow which are configured at Newgen server. For further enquiry and demonstration you may write to ZapIn team at [email protected]