One-Click Troubleshooting - With the click of a button, analyze the data path between devices and application servers to identify the root cause of a connectivity problem.
Reduce Mean-Time-to-Repair - Instead of trial-and-error troubleshooting or multiple calls between carrier, application and device vendors, Diagnostics pinpoints probable causes, dramatically reducing mean-time-to-repair (MTTR).
Shift from Reactive to Proactive - With access to actionable, GPS-located data from field users, including alerts that provide information on device and network failures, IT teams can analyze and plan rather than just react.
Improved Supportability - Gain insight into how devices perform and the most common causes for failure in different environments.
Flexible Deployment - the server may be deployed on-premises or deployed as a cloud-hosted SaaS (Software as a Service) subscription.
NOTE: NetMotion Diagnostics requires a Diagnostics server, available as SaaS or on-premises. For details, visit http://www.netmotionwireless.com.
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