Outage Map – How it Works
The outage maps use color-coded symbols that indicate the number and general location of customers without service.
The Legend button provides an overview of the color-coded outage symbols.
The Summary button shows number of customers out by area with estimated restoration time (if known) in an easy-to-read table format. Data can be sorted numerically or alphabetically by clicking on a column title.
Selecting the color-coded symbol on the map will provide specific outage information, including:
- The number of customers affected
- The time of the earliest outage report
- The estimated restoration time (when known)