Jigma Chat Manager

Elevate Customer Experience with Real-Time Human-AI Collaboration

Why Jigma Chat Manager?

Are you a Jigma.io client looking to offer more than just automated responses to your customers? Introducing Jigma Chat Manager, the perfect companion app to your Jigma.io chatbot. Seamlessly intervene in real-time during AI chat conversations and provide that human touch when it's needed most.

Key Features

🤖 AI-Human Synergy: Automatically detects when a conversation might require human intervention and sends you instant notifications.

👨‍💻 Real-Time Interjection: Jump into an ongoing chat between the customer and your Jigma.io chatbot, and steer the conversation in the right direction.

💬 Unified Chat Dashboard: Manage all your customer conversations in one place, whether they are with your AI chatbot or require human involvement.

📊 Insightful Analytics: Understand the impact of your interventions with detailed reports on customer satisfaction and interaction times.

🔒 Secure & Private: All conversations are encrypted, ensuring customer data remains confidential and secure.

How It Works

Download & Sign In: Download the Jigma Chat Manager app and log in with your Jigma.io credentials.

Set Preferences: Customize your notification settings to decide when you'd like to intervene in a chat.

Get Notified: Receive real-time notifications when a conversation might benefit from human involvement.

Interact: Use the app to interject and guide the conversation, ensuring customer queries are fully addressed.

Review: Post-interaction, the chat logs are available for you to review and improve your AI chatbot’s training.

Who Is This For?

Small to Medium-sized Businesses

Customer Service Managers

E-commerce Sites

Service Providers

Anyone using Jigma.io’s chatbot services

Enhance Customer Engagement

Jigma Chat Manager is designed to augment your Jigma.io chatbot, offering a harmonious blend of AI efficiency and human understanding. Elevate your customer service to the next level and download Jigma Chat Manager today!