---------- Case studies -----------
80 Years Established Logistics Leader, CS Ellis, Goes for a BigChange. C S Ellis (Group) Ltd is a 4th generation family business, founded in 1933 with hard working, traditional family ethics at its core. They operate large distribution centres in the Midlands along with a large fleet of heavy goods vehicles moving products on behalf of all types of businesses. James Munton, IT / Health & Safety Manager at CS Ellis, commented “We had a basic tracking system for about six years but we had outgrown it. The driving force for purchasing a new solution was to reduce operational costs and monitor driver behaviour in the transport department. We needed a flexible system that could meet the needs of a large fleet.”
How NYTimber completely modernised their logistics operations NYTimber is one of the largest independent timber merchants in the North East. Their business offers products for everyone, from construction companies down to the general public.To support their large customer base, the senior management needed to find a system that could match the scale of their operation and leave room for continuous growth.“We spent months researching" explained Gordon Bache, distribution & warehouse manager at NYTimber. “We found BigChange and were blown away by what JobWatch could do".
Clearabee leading a revolution in waste management. When it started trading in January 2013, revolutionary waste removal firm Clearabee did so with just three people, one truck and an unproven idea to provide eco-friendly and cost-effective waste clearance services across the Midlands. Just six months later it has five trucks, quadrupled its workforce and is on course to deliver more than £1 million in sales over the next year. The fast growing small business credits BigChange’s JobWatch mobile workforce management technology as being vital to its early success. “Anyone can manage two trucks on pen and paper, but you can’t run a bigger business that way” - Daniel Long, Founder and Managing Director, Clearabee Ltd
Peter Powell, Planning & Logistics, Exova Group Ltd Testing of Food & Waters "JobWatch helped eliminate our time-consuming paperwork. I’ve been in transport over 20 years and it’s by far the best system I’ve come across. It allows for better accountability and traceability of what we deliver or collect. The system alerts the office of potential problems with a job so they can resolve them straight away. Hence, we are able to offer better customer service. We can monitor vehicles and ensure full utilisation of drivers’ working hours. BigChange’s fantastic customer service team supported us through the adoption stages."
Jordan Woods, Managing Director, Woods Building Maintenance Ltd: "I needed a system to help manage our costs. We weren't planning routes correctly and we were losing data. I came across BigChange on the internet. I saw a few companies but chose BigChange because they had a real desire to offer a service, most companies had a couldn't care less attitude but I could tell the company was hungry and I trusted my instincts. We have seen dramatic improvements such as instant feedback from our engineers. We are totally paperless now making us much more eco-friendly. We have saved a fortune on time and admin hours. RoadCrew are amazing."