By easily converting paper forms into mobile forms, I Smartrack allows you to automate and monitor in real time your field activities. I Smartrack helps your businesses with improved customer service, increased productivity, verified proof of visit, and higher quality by providing these capabilities:
* Convert any paper form into a mobile form
* Generate electronic confirmation that field service employees are visiting every job site that is assigned each day
* Track time from job start to job completion for each and every job
* Verify arrival times with reporting to show jobs that start on time or late arrivals
* Track productivity to detail the number of jobs completed per day, quality levels and other business performance metrics
*Capture job site information such as assets id’s serviced, follow up requests, special notations and more
* Alerts that are customized based on your specific business rules and can be sent via text message or email depending on your configuration
* High level monitoring for managers at headquarters as well as easy to use tools for field service employees with mobile devices such as smart phones, tablets, or laptops that have internet connectivity
What makes I Smartrack stand out above the rest?
* Leading edge technology to track and monitor field assets and service requests
* Real-time record keeping and information tracking with proof of visit and specific details of the visit
* Secure interface for only authorized users
* Highly customizable and configurable software that adapts to YOUR business rules
* Visibility for managers to see high level productivity and also drill down to a specific field employee or job site to identify and isolate issues
* Instantaneous alerts that are configured based on your business rules
Industries served by I Smartrack:
* Pest Control.
* Pool maintenance.
* Field sales representatives.
* Insurance adjusters.
* Equipment maintenance such as refrigeration, HVAC, generators and more.
* Inventory restock/planogram installers.
* Portable restroom/waste maintenance.
* Delivery companies.
* Plumbing and electrical.
* Construction crews.
* Office copier or printer maintenance.
* And more!.