You customers punch in their phone number or email address to record their visit and you can reward them something after few times. You can decide on what reward to offer for how many points per your business needs.
We also have a customer satisfaction survey system to help absentee owners or if you own multiple business locations so you can remotely monitor customer experience. Feedback survey can be used by even clinics. We have proof that your online ratings (such as on Yelp) improve when you take customer feedback at your business.
Go to https://dash.instaloyal.com/ to see your results and tweak your system.
Our solution solves the following problems for the service industry:
1. Low online ratings due to inaction of happy customers
2. Low customer feedback response via comment cards, receipt surveys, email surveys etc
3. Lost revenue (no repeat business) due to the lack of a customer loyalty program
4. Low employee morale and high employee turnover rates
5. Lack of simple way to spread good feedback on social media
What does this app do? It turns your tablet into:
1. A real-time customer feedback system
2. An instant customer loyalty program - your customers enter their phone number to sign-in, that's all
3. Employee feedback and appreciation system
You can turn on and turn off the features as you they fit your business needs.
Where can I see the results?
On measuredexperience.com you can sign-in to your account with same username and password used on the tablet. We have a nice dashboard showing all the results and ability to customize the surveys and the loyalty system.
If you need any assistance setting up this app - please email:
Do you run a service business? Implement a loyalty program, collect customer & employee feedback system