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How to contact NBA SuperCard Basketball's Customer Support Service

Read through this guide to quickly solve your problems in NBA SuperCard Basketball in no time.

By Rebecca Whatmore

2023-06-07

The popular sports card game NBA SuperCard, developed by 2k Inc., has started its first season. The game features famous basketball players from both the NBA and WNBA competing against each other in a full-court battle using collector cards to create the best team possible. Since its release, it has consistently been among the top downloaded games. As a result, there has been an increasing need for customer support services for NBA SuperCard Basketball.

Although the game has managed to include all essential components of its genre, there are numerous problems that must be resolved by the developers. Certain fans have experienced obstacles such as glitches within the game, complications with their accounts, and inquiries regarding in-app purchases. Our goal is for every user to enjoy a seamless gaming experience without being bothered by these issues. Thus, we've created a detailed guide on how to contact NBA SuperCard Basketball's customer support team step-by-step.

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    How to Contact NBA SuperCard customer support

    The game's official website has a support team that has already provided answers to numerous commonly asked questions. However, if someone still needs more information or help, they can always contact NBA SuperCard customer service for assistance with their inquiries at any time.

    To get in touch with NBA SuperCard's customer support team, there are two options available to players. They can either use the menu options within the game or they can contact 2k, Inc., who developed the game, directly through their social media accounts.

    How to Contact via in-game Customer Service Option

    To start playing, users need to open the game on their devices and wait for the home screen to appear. Then they must follow a set of instructions provided below.

    • Tap on the three-line bar located at the top-right corner of the home screen.
    • A list of menus that can be accessed by clicking on a drop-down button will appear on the right side of your screen. Look for the option labeled "Settings" and select it from the list.
    • You will now see the Settings menu appear on your screen within the game. To access Support, click or tap on it from this menu.

    NBA SuperCard Basketball Game Customer Support section

    • After clicking on the Support menu, you will see all possible problems a user may face having been organized into categories such as Card issues, Purchases, Events, Accounts, and in-game bugs. These categories are listed as Feedback options and players need to select the one that most closely relates to their issue.
    • Following this, a quick response will prompt you to choose the email account that pertains to your issue and needs reporting.

    NBA SuperCard Basketball Game Emailing Feedback

    • After selecting, you will be taken to the page where you can send an email. The recipient's address and subject of the email will already be filled in for you. All that is required is for you to write a detailed description of your feedback or issue in the body of the email. If needed, users may also include screenshots with their message.
    • After completing the task, press the Send button to effectively submit a problem or feedback.

    How to Contact the Developer Team Directly

    One alternative method is to contact the Developers through their Social Media accounts. For example, you can get in touch with @NBASuperCard on Twitter or visit NBA SuperCard's official Facebook page. Furthermore, players should also check out their Discord server where numerous enthusiastic fans are available to assist users in resolving any concerns they may have.

    If you are still having trouble reaching the NBA SuperCard customer support team, don't worry. You can go directly to our comments section and get your questions answered. Have fun playing games!

    How to Contact the Developer Team Directly

    An alternative method to get in touch with the Developers is through their Social Media accounts. You can contact @NBASuperCard team on Twitter, which is NBA SuperCard's official handle, or send a message on NBA SuperCard's Facebook page. Additionally, users should check out their Discord server and follow-up as there are numerous passionate fans available who may assist them in resolving queries.

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