Helpdesk Case Manager icon

Helpdesk Case Manager APK

The description of Helpdesk Case Manager

This product is currently in TESTING phase.

Helpdesk Case Manager is a mobile app used for reviewing and updating cases relating to Link Technologies Software.

System has been designed to be used within Helpdesk; service/call centres and other business environments where there is a need to log, manage and schedule workflow practices and business rules. Helpdesk Management is designed to provide flexible business productivity tools for both internal staff and external clients.

*Log jobs quickly and easily
*Automatic Log number generation
*Notify clients and staff by email whenever an action is taken
*Add file attachments to any helpdesk job
*Access client or site call histories instantly
*Search the knowledge base for resolutions to known problems
*When a job is open, search the knowledge base for articles with the same issue
*Search the knowledge base for likely solutions to issues

Price: Free for all customers using Link Technologies Software

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Helpdesk Case Manager APK Version History
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Helpdesk Case Manager 1.1 for Android 4.0+ APK Download

Version: 1.1 (6) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-08-10

Signature: 9d99a71e9af7e445a87adcc8add51c30e43630a9 Helpdesk Case Manager 1.1(6) apk safe verified

APK File SHA1: 28ca86f1f9160c994b60fab63483f8f7226eeb32

What's new: User interface improvements

Download APK(1.5 MB)

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