Handover

Improving the way sales executives manage new car handovers in car dealerships.

Impress customers, reduce paperwork and remove the barrier of a desk!

Handover, by Strong CRM, has been designed in line with industry best practices to improve the car or vehicle handover process in any auto dealership.

Collecting a new car or automobile is an exciting time for any car buyer and it's also a great opportunity for motor dealerships to leave a lasting impression by offering exceptional service. Great service leads to increased customer retention both in the services side of the business and when it comes to buying a new car again further down the line.

Paper forms are well known for getting lost, damaged and filed away - never to be seen again and without the opportunity to analyse any of the data that's collected.

Handover replaces the paper forms that are currently used in many motor dealerships, to track the topics and features that car salesmen and car saleswomen should offer to explain when handing over a new car (or other vehicle) to the new owner.