GoToAssist Corporate (LG) icon

GoToAssist Corporate (LG) APK

2 votes, 4.0/5
  • Author:

    Citrix

  • Latest Version:

    1.0.99

  • Publish Date:

    2015-08-21

The description of GoToAssist Corporate (LG)

GoToAssist Corporate (LG) is an app that allows subscribers with GoToAssist Corporate accounts to provide full remote control support with screen sharing for LG mobile devices running Android OS versions 2.3.x (Gingerbread) and Android versions 4.0.x and above*. Download this app only if instructed to do so by a trusted support representative to receive support services.


How to Get Started
1. Download the GoToAssist Corporate (LG) app from Google Play and install it on your LG Android device.*
2. If you received a URL issued by your support representative, install the app if it is not installed, select the URL you received from the representative and the app will start. Enter your name and tap Join Session.
3. If you received a 9 digit phone code from your support representative, start the app, enter the 9 digit connection code, enter your name and tap Join Session.
4. Once connected, you can use chat to communicate with the support representative. With your consent, the representative will have full remote control of the device and be able to collect diagnostic information from the device. At any time during the session, you can pause remote control by tapping the pause button located at the top right of the app control bar.


Features
• Real time chat capability
• With customer consent, a representative can remotely control the customer's device in real time
• With customer consent, a representative can collect device information including: system details, installed apps, running services, and telephony information.
• Full integration with the GoToAssist Corporate framework including full reporting and session recording.
System Requirements
• Representative: A session code generated by GoToAssist Corporate HelpAlert Version 10 Build 896 or above. For detailed information about GoToAssist Corporate, please visit the GoToAssist Corporate website.
• Customer: LG Android devices* OS 2.3 or higher.


* Note: Chat and remote diagnostics are provided for all devices running Android OS version 2.3.x and higher. Full remote control with screen sharing is provided for LG devices with original manufacturer firmware running Android OS versions 2.3.x (Gingerbread), 4.0(ICS) and higher.
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GoToAssist Corporate (LG) APK Version History
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GoToAssist Corporate (LG) 1.0.99 for Android 2.3.2+ APK Download

Version: 1.0.99 (99) for Android 2.3.2+ (Gingerbread, API 9)

Update on: 2015-10-20

Signature: 01d845b26b688d8ef647205a5944e9407e52e06e GoToAssist Corporate (LG) 1.0.99(99) apk safe verified

APK File SHA1: 8c0b93db68599ca9a30020afed81a77be51de4e2

What's new: Support for LG mobile devices Fix screen sharing issues on Android 5.x More...

Download APK(1.3 MB)

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