2015 UNC-CH ITS Annual Report

The UNC-Chapel Hill Information Technology Services 2014-2015 Annual Report.

This year’s annual report theme — Strengthening the Core, Building for Tomorrow — captures the purpose and vision of information technology at UNC-Chapel Hill.

Over the past year, ITS has introduced innovative new services and initiates across our organization. A few of particular note include:

• A web chat support implementation that provides our customers with a new and immediate way to get tech support;

• Cutting-edge classroom upgrades that enable our faculty to teach material in exciting news ways;

• CloudApps, a managed platform for developing apps that has been well-received by our campus technology community;

• The expansion of Lynda.com access to include faculty, staff and students.

• Piloting voicemail-via-email around campus;

• Enabling exciting and groundbreaking research to happen thanks to our research computing capabilities.

Learn about these projects and more by reading our 2014-2015 fiscal year annual report.