With the FordDirect Reputation Management and Social Monitoring app, you'll be able to follow what your customers are saying, understand their online feedback, offer a better experience, and attract new customers all on one platform.
Using the FordDirect app:
- Access your online reviews from a single, easy-to-use interface
- Reach out to your customers for reviews via SMS or Email
- Get real-time alerts when new reviews are posted to actively respond
- Streamline social media management by posting directly to social sites
- Follow up on tasks that require resolution
- Watch your Reputation Score and star ratings rise
Login to the app using your FordDirect provided login and password. Please contact [email protected] if you need login support.