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Deskero APK

7 votes, 3.9/5

The description of Deskero

Great customer care cannot be tied down to a desk!

Engage customers and deliver support on the fly with the Deskero app: a super easy tool that packs all the awesome Deskero features right inside your smartphone, allowing you to easily follow all your team activity and quickly reply to customers.

And it doesn’t end here: with the Deskero app, our integrated chat system is right at your fingertips, as well as our advanced social monitor features. Chat in real time and engage customers on social networks, right from your phone!

Key features

Take care of all your tickets, from start to finish: you can open them, edit their status, reply and immediately change any detail

Reply to any ticket with a single tap: smart and easy!

Manage everything, from agent re-assignment to ticket priority: you can edit any single ticket’s feature directly from the app.

Keep an eye on your help desk and all your team activity to quickly monitor any incoming request, be it from email, social network or chat.

Quickly search for tickets and customers through an advanced filter system.

Chat with registered customers and even casual website visitors and convert any interesting conversation into a ticket, to fully integrate it in your workflow!

Monitor and manage all your customer’s details and quickly edit contact data and information.

Gain immediate access to any past conversation with any customer, through Deskero’s advanced chronology. Search and filter it in a snap!

Collaborate with other agents, either by sharing a note or by using the internal chat system.

Quickly use predefined answers to solve the most common problems in a minute: just choose your macro answer, edit it to your taste and hit reply!

Create and manage custom view filters to simplify your searches and monitor specific issues.

Use customized scenario to automate recurring actions, right from your phone.

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Deskero APK Version History
Request Deskero UpdateRequest Update
Deskero 1.2.0 for Android 2.3.4+ APK Download

Version: 1.2.0 (102000) for Android 2.3.4+ (Gingerbread MR1, API 10)

Update on: 2016-08-11

Signature: 6a5bb26bf587387979b4d3b95e0b5f9b5c0d7756 Deskero 1.2.0(102000) apk safe verified

APK File SHA1: e3445f01e2fc8d498ab7faedf6a5c71f14e33cce

What's new: Minor issues fixed

Download APK(11.2 MB)

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