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ServiceDesk Plus SaaS HelpDesk Zeichen

ServiceDesk Plus SaaS HelpDesk

6.0.5 for Android

Die Beschreibung von ServiceDesk Plus SaaS HelpDesk

ServiceDesk Plus Cloud for Android enables you to access your IT service desk and perform a host of activities from your mobile phone. Now you can provide uninterrupted IT support to end users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web. The mobile app is designed to allow technicians to provide resolutions to end users by getting the full picture of the issue at hand, collaborating with other technicians, providing required approvals, obtaining solutions directly from the knowledge base, and conversing with end users on the mobile app itself. The app even facilitates scanning and managing multiple assets simultaneously. Among other capabilities, it is also a great place to keep track of all announcements.

Here are some of the app’s other features:

● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
● Track time spent by adding worklogs.
● Add and reply to requests with attachments.
● Utilize day and night mode support.
● Customize the ticket details view with the desired fields.
● Optimize IT service desk KPIs using closure codes and status change comments.
● Monitor IT technician's productivity with the worklog timer under request details.
● Create knowledge base articles with rich-text formatting.
● Leverage multiple login methods, including SAML authentication.
● Execute field and form rules when adding or editing a request.
● Auto-populate the ticket description when users reply to technicians from the app.
Mehr anzeigen

ServiceDesk Plus SaaS HelpDesk 6.0.5 Aktualisieren

2021-11-27
Minor bug fixes and performance improvements

ServiceDesk Plus SaaS HelpDesk Tags

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Additional Information

Frühere Versionen
  • V6.0.5 15.6 MB APK

    ServiceDesk Plus SaaS HelpDesk

    2021-11-27

    ServiceDesk Plus SaaS HelpDesk 6.0.5 (62)

    Aktualisieren auf: 2021-11-27

    Uploaded by: Ernesto Exposito

    Benötigt Android: Android 5.0+ (Lollipop, API 21)

    Signatur: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus SaaS HelpDesk 6.0.5(62) als sicher verifiziert

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    Datei SHA1: 1a44cbc1e43ef2e2b38e3969be294306b0225219

    Dateigröße: 15.6 MB

    Was gibt es Neues:

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  • V6.0.4 15.6 MB APK

    ServiceDesk Plus SaaS HelpDesk

    2021-11-01

    ServiceDesk Plus SaaS HelpDesk 6.0.4 (61)

    Aktualisieren auf: 2021-11-01

    Uploaded by: Van Kim Dung

    Benötigt Android: Android 5.0+ (Lollipop, API 21)

    Signatur: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus SaaS HelpDesk 6.0.4(61) als sicher verifiziert

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    Datei SHA1: 6e34d26a52abd5590777c4d6b406abb5e5f6c585

    Dateigröße: 15.6 MB

    Was gibt es Neues:

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  • V6.0.3 15.6 MB APK

    ServiceDesk Plus SaaS HelpDesk

    2021-09-29

    ServiceDesk Plus SaaS HelpDesk 6.0.3 (60)

    Aktualisieren auf: 2021-09-29

    Uploaded by: Izaquiel Lins da Silva

    Benötigt Android: Android 5.0+ (Lollipop, API 21)

    Signatur: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus SaaS HelpDesk 6.0.3(60) als sicher verifiziert

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    Datei SHA1: 8fd6f20a49d64701c1723493d5515efe062b0183

    Dateigröße: 15.6 MB

    Was gibt es Neues:

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  • V6.0.2 13.3 MB APK

    ServiceDesk Plus SaaS HelpDesk

    2021-08-13

    ServiceDesk Plus SaaS HelpDesk 6.0.2 (59)

    Aktualisieren auf: 2021-08-13

    Uploaded by: Ernesto Exposito

    Benötigt Android: Android 5.0+ (Lollipop, API 21)

    Signatur: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus SaaS HelpDesk 6.0.2(59) als sicher verifiziert

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    Datei SHA1: 6fec2ca7a7a52d02a9c3f54a5d41cb29b05f2c7e

    Dateigröße: 13.3 MB

    Was gibt es Neues:

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  • V6.0.1 13.4 MB APK

    ServiceDesk Plus SaaS HelpDesk

    2021-07-29

    ServiceDesk Plus SaaS HelpDesk 6.0.1 (58)

    Aktualisieren auf: 2021-07-29

    Uploaded by: Ernesto Exposito

    Benötigt Android: Android 5.0+ (Lollipop, API 21)

    Signatur: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus SaaS HelpDesk 6.0.1(58) als sicher verifiziert

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    Datei SHA1: 7f9dd25eb08642f6172d71c4c6576ae81f51815c

    Dateigröße: 13.4 MB

    Was gibt es Neues:

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  • V6.0.0 13.4 MB APK

    ServiceDesk Plus SaaS HelpDesk

    2021-07-08

    ServiceDesk Plus SaaS HelpDesk 6.0.0 (57)

    Aktualisieren auf: 2021-07-08

    Uploaded by: Abhi Ram Ds

    Benötigt Android: Android 5.0+ (Lollipop, API 21)

    Signatur: 5d870c0503ba30d843db481631ac654b45eab205 ServiceDesk Plus SaaS HelpDesk 6.0.0(57) als sicher verifiziert

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    Datei SHA1: 3427fee85394d2002f08450d8ea441ba8f1ac0c2

    Dateigröße: 13.4 MB

    Was gibt es Neues:

    Download

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