We have other apps with Step by step flowcharts. Those apps will walk you through to troubleshoot your problem. All you have to do is answer YES or NO. If you don’t know the answer, you have help in the form text that can help you answer the question. The idea is to narrow it down to one or two faulty parts. Sometimes buying two parts is cheaper and faster than getting a CNC engineer to visit your site.
We have alarm and symptom approaches to troubleshooting. We also have procedures on maintenance and safety. The next versions will have pictures and Videos.
Models Covered: YOU CAN USE THIS TROUBLESHOOTING app if your drive has a part number like A06b-6089-H**** or A06b-6090-H****. If the drive has any other part number this may not be totally accurate, though the concept might help you get closer to an answer.
Who are we: This is a troubleshooting knowledgebase app is brought to you by CNC Onestop, Inc. who are experts on all kinds of CNC and PLC based machines. We also sell parts and we have special offers, free tech support and free restocking privileges for those who buy parts from us. We also give training to people in your location or in our location.
History: Our Chief Engineer Ven Swaminathan has a Masters degree in Electronics and has over 25 years of 15 hour a day hands on service experience. Even today he is much sought after in almost all of the aircraft and automotive companies in the US. He personally has worked for 750 companies in North America. He is experience in more than 100 type of controls and a few hundred models of machines. His passion towards bringing his knowledge to the machine tool owners to do it themselves has evolved into the tool called Share Your Expertise.
Plans: We are launching the first version of this app for free. We will be adding more makes and models of drives, spindles and controls. We also provide help through Apple FaceTime for a fee. We also have support engineers who can come to your place and troubleshoot your machine. We are all about quality and one-stop troubleshooting. There are no machines we cannot fix. When we walk out we will have your machines running. We provide the parts you need and will be one-stop solution for you. Either do it yourselves or take our help to the extent you like. We want to be the one-stop center for your CNC needs.
Partners: We are also looking for independent service engineers all over North America. If you are an independent service engineer and if you have what it takes to troubleshoot any machine send us your resume. If you meet our expectations, you will have an opportunity to represent us. Our engineers work about 3000 hours and wait time is 3 weeks to get one. We have contract with several OEMS to service their machines all over North America. Our average is one out of 50 people who apply qualify to work with us. We are for quality than quantity. We look for technical ability, attitude to troubleshoot, maturity to deal with the customer and above all a CAN DO attitude. If you are the best in the business, email us.