Social Manager is a dealer management application empowering dealers to monitor and stay on top of their online reputation. Save time and energy from surfing all the various online review sites to see what your customers are saying about you. Get the app that quickly alerts you and your staff of your customer sentiment on all the popular third party review sites so you can know how you’re ranking, resolve customer service issues, and tout your great reputation. No matter where you are or what you’re doing; manage your reputation in real-time. Your reputation matters.
Get easy access to perform the most important reputation management workflows for your dealership like:
· Monitor reviews across multiple sites in one place so you can market your great reputation
· Alerts for new incoming reviews so you don’t miss a beat
· Search for and read customer comments and sentiment so you can better manage the performance of your staff
· Know your dealership’s star ratings so you can take action and win more customers by your shining online reputation.
· Access ratings and reviews from top online review sites like: Google +, Yelp, Facebook, Cars.com, Edmunds.com, DealerRater* (requires DealerRater solution)