The description of Call Tracker for Salesforce CRM
Call Tracker for Salesforce CRM is a business app intended to help you with your customer management! It automatically transfers call logs from smartphone into Salesforce. All information about call (number, name of the contact, call duration and other additional information) at the end of the call will be simply added to your CRM online. Call Tracker app for CRM makes your calls work!
HOW IT WORKS 1. Get incoming or make outgoing calls on your Android smartphone 2. Call Tracker automatically saves call information into CRM (who called, date, call duration) 3. In the end of the call you can choose to save call log into your CRM or not. 3.a. You can simply set up rules for certain contact - always save or never save into a CRM 4. Done. Your call is saved into your CRM. You can also add notes (or voice notes) to the saved call.
FEATURES - Salesforce CRM Call Tracker simply tracks outgoing and incoming calls as Tasks; - Ability to attach calls to the following records in SFDC: Contact or Lead; - Add Voice Notes; - Create rules to enable automatic call tracking for Contacts; - Add calls later from your Call Log; - Tracks calls offline - pending activities will sync automatically when the Internet connection is restored.
This business communication tool helps you to perform your customer management productively!