Business Messenger Text with customers using your office phone number..
Use Business Messenger to text with customers using your existing business phone number. Separate your business and personal communications. Build stronger customer relationships for sales & support; improve satisfaction, close deals faster. Now integrated with Salesforce for easy messaging with leads and contacts; synch important conversations with 1 tap!
Cloud-based - use all your devices — mobile phone, tablet or computer — to securely send and receive SMS, Pictures, and VoiceTexts with customers for sales and support.
Text messaging built for sales and service professionals who need to quickly and easily communicate with customers – the next level of customer engagement is here!
Business Messenger allows users to send and receive text messages with anyone in the US and Canada for free during an initial 14-day trial period. After 14 days, Business Messenger is $50 per month for unlimited* person-to-person texting with anyone in the US and Canada.
FOR CUSTOMER ENGAGEMENT & SALES ACCELERATION:
• Easy registration process text-enables your existing business phone number automatically
• Simplifies your communications by separating your business messaging from personal texts
• Uses standard 2-way SMS so your customers need no special apps, they just text to the same number they call you!
• Text messaging app that links to Salesforce – 1 tap looks up your Contacts and Leads for easy texting; 1 Tap stores important text conversations instantly!
• Salesforce Integration: Link with your Salesforce account to access leads and contacts. More CRM integrations coming soon!
• Desktop Apps: Receive notifications as pop-ups, right on your computer.
• Enhanced Security: Messages are fully encrypted.
• Auto-reply: Responds to text messages when you can’t. Customize an auto-reply, just like email.
• Photo Sharing: Attach and share photos
• VoiceText: Avoid the hassle of voice mail by quickly sending a voice recording in your message.
- Salespeople who want to close more deals faster or respond to customer inquiries 30X more effectively than by using email or voicemail.
- Customer Support employees who want to resolve issues more quickly and efficiently; communicate in a medium - text– that their customers want to use!
- Salesforce users who want to easily access and save text conversations to their CRM.
We've upgraded our platform to use the latest technology in data security! Our users' data is of utmost importance to us, and to take advantage of these security improvements, it is necessary for all users to update to version 1777 (2.8.0) of Business Messenger.