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4.0 for Android

The description of Billfinder

This app showcases the efforts of our android development team.It was created as solution for business who want to give their customers a single entry point to all features as well to advertise our app development services .This particular app aims to create a better experience for customers of a business by providing a way for them to view their account information,pay their bills,advance their concerns and receive notifications from the business. Here are some of the features of the app. Please peruse and decide which features you would like in your app or if you would need this app installed('as is') for your own business:

The registration process is thorough without being burdensome. It collects all the relevant information in one seamless flow and prevents the need for additional information in the future. It allows you to enter username,password,phone number and email. The last two being optional but helps to provide an additional means of contacting the customer (in instances where the primary notification facilities may be unavailable).The user also indicates how they would want notifications whether by 'App notification','S.m.s' or 'Email' .Finally,the answers to two secret questions are required to help with password recovery.

The login process boast a nice clean user interface. It provides quick access to the app's features. Also included in the login page are features such as password recovery in case a customer has forgotten his/her password and "Remember me" which stores the password and auto-fills the password field when the 'Remember me" on re-entry(If the 'Remember me' feature is checked).
Account information provides detailed information of customers accounts .There is also a pay button which collects the amount due on the customer's bill and directly populates the amount field in the payment section and thereby removing the need for customer action.

Payment section is currently configured to accept payment from credit card and PayPal. This section utilizes Braintree company which is a subsidiary of PayPal. This section is currently not set up with live credit card data but if users want this feature it can be programmed in their app.

Contact center is a feature which allows you to talk with a real customer service agent and resolve any issues that you are having. It is a chat platform which is optimized for fast delivery of messages.

This section allows users to update information in instances where customers are not getting notifications by the method indicated in the registration.You get to update information in three categories - 'Android App', 'S.m.s' and 'Email'.

The password recovery section prompts you to enter a username or account number which it will use to retrieve two secret questions which were answered when you registered.You will then be allowed to create new passwords.

In the back-end are over twenty scripts,four servers and ten databases which are working to secure user information and facilitate front end processes.
In addition there are login interfaces for agents who manage the notifications servers and chat messages .

Chat Manager is one such interface which was created for agents to respond to queries of customers in real time.The interface shows how many customers are in the queue waiting to be processed and the time an agent spends with a particular customer.

The notification server is another back end feature which manages the notifications .It pulls from customer contact information from the relevant database and shoot notifications to their phone via 'App notification','S.m.s' and 'Email'. A very important feature of this server is that it shows the total notifications ,the amount that was sent and any errors which arise .It also provides facilities to correct these errors or send the notifications by other means.

You can contact us to install this app in your business,design your dream app or to get information on specific features of this app.
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