Using 999 Help Desk Mobile Application will help you and your near ones to directly talk to the call centers agents in case of an emergency situation. The proficient call center agents can contact the police or fire service department as per your requirement, providing you a helping hand during your time of need. No charges are applicable for this call.
Using this app allows you to directly participate in a live chat with a content expert or agent and you can take their suggestions during an emergency or non emergency services.
Access to all government call center:
Using this app, you can directly place a call to different call centers that are associated with the government's various ministries, departments or offices. It is difficult to remember all the numbers of so many call centers, all these numbers are readily available on this app.
The emergency phone numbers and location maps of police station, fire service stations and several hospitals are provided here. As soon as your location is tracked, this feature will display the nearest police or fire service department's location on the location map.
By using this app, you can access content that you may need to know during an emergency in advance and also share it with others. This informative app will help you in being prepared from before.
Non Emergency Content:
Other than emergency situations, this app offers access to government's several general services and a lot of information on livelihood which may be beneficial to you on various occasions. These information are frequently updated and compiled.
For finding out any information about emergency or general services, this app offers a powerful search option which can help in collecting information from any of Bangladeshi government's .gov.bd website and this app will display the information from its own content bank.
National Helpdesk 999 service is ICT Division's pilot programme in association with Bangladesh Police & Bangladesh Fire Service Department and Civil Defense Office.